Why Haus?
At Haus Vacation Rentals, our founding principles are simple - drive market-leading performance, deliver exceptional guest experiences, and advocate for our owner’s interests.
What makes Haus unique?
Institutional Expertise - Leveraging institutional short term rental experience, our team can advise on much more than just property management. We provide guidance on financing, purchases & sales, permitting, design, and more to maximize a property's profit potential.
Luxury Home Care & Systems Expertise - With years of experience servicing luxury smart homes, we take a hands-on approach to personally managing each property's IT, security, thermostats, and other systems to optimize performance and reduce costs.
Maintenance Plans & Operating Expense Reviews - Our preventative maintenance program minimized costly repairs and downtime while remote smart home automation - like thermostat optimization - reduces utility bills by thousands annually. We spend time reviewing expenses, looking to add profit dollars through efficient operation.
Local Team - Our Hudson Valley-based team receives our utmost care and attention. Quality labor is scarce in the region, so each staff member is thoroughly vetted to ensure they share our customer service values and commitment to excellence. We compensate competitively and provide efficient operations and project management to incentivize best-in-class performance. This results in a local team that deeply cares for each home and consistently delivers 5-star cleaning, maintenance, and guest experiences.
Onsite as Required - We believe in direct, personal oversight of every home. Regular property visits validate our service quality and immerse us in the guest experience. Whenever an on-site presence is needed, we'll be there.
Hybrid Automated/Human Guest Communication - We utilize technology to deliver seamless, personalized guest communication. Much information is automated through various platforms for an efficient, informed experience. Our proprietary AI generates responses to common inquiries using details from each specific listing, which are reviewed to ensure accuracy and relevance. For communications requiring a custom human touch, guests interact directly with our team. This blended human and automation approach enables prompt, individualized assistance that keeps guests comfortable and informed.
Detailed Owner Reports - Comprehensive monthly reports covering financials, reviews, and listing metrics compared to comparable properties provide full transparency. This robust reporting keeps us accountable while ensuring owners are fully informed on their property's performance.
Human-Guided Dynamic Pricing - Fixed rates yield suboptimal results. Dynamic rates adjusted according to seasons, day of the week, and local demand considerations (such as an event) prove more effective. Although many hosts now use dynamic rates, it's essential to consistently reassess and adjust base rates weekly. We take responsibility for reviewing each listing's pricing weekly and making changes to optimize earnings, closely following demand and your goals.
If you're looking to start or optimize an Airbnb in New York's Hudson Valley, book a consultation to discuss your goals.
